WhatsApp, Instagram and Facebook have all gone down in a major outage.
The three apps – which are all owned by Facebook, and run on shared infrastructure – stopped working shortly before 5pm. Other related products, such as Facebook Messenger and Workplace, have also stopped working.
At time of writing, it is unclear what has caused the issue although the company has suffered outages before.
In June and April this year, the social media giant’s platforms unexpectedly went down due to a “network configuration issue”.
Hootsuite posts warning to users
Hootsuite, the popular social media management tool, has acknowledged that there are issues and says that it is working with the company.
“Facebook and Instagram are currently experiencing issues,” it wrote in an update posted seven minutes ago. “You may encounter issues performing actions for any Facebook or Instagram profile within Hootsuite.
“Our team is working with Facebook and Instagram to resolve the issue as quickly as possible. We thank you in advance for your understanding and patience.”Andrew Griffin4 October 2021 17
Why does Facebook keep going down?
This is a fascinating account, from 2019, of a discussion between Mark Zuckerberg and other Facebook staff after a number of outages. It sheds light on why Facebook is so worried about outages, as well as why they kept happening then.
They’ve slowed down, somewhat, but it has had similar big outages to this in recent months.
Facebook’s ‘Status’ page is down too
Facebook also maintains its own “status” page to give updates on how it is performing. But that site is down too, presumably because the whole site is.
No news from Facebook yet
Facebook does have ways of talking to the world: it has official accounts for itself, Instagram and WhatsApp on Twitter, for instance, which it has used for updates on outages in the past.