Latest News

3 min read

Security authorities in Gulu City have ordered hotel and lodge owners to stop accommodating anyone claiming to be a guest of Gen Salim Saleh, the...

2 min read

KCCA FC has unveiled striker Davis Kasirye as the club's 11 signings with just a day to the closure of the Ugandan transfer window. The...

4 min read

The United Arab Emirates (UAE) has barred Ethiopian Airlines from operating flights in its country over COVID-19 restrictions imposed on travelers from Uganda. Ethiopian Airlines...

2 min read

Prime Minister Robinah Nabbanja has ordered the termination of the contract of a 42-kilometer road in Kyegegwa District. The 1.8 Billion Shillings road that connects...

2 min read

NBS Television’s presenter Douglas Lwanga'swife Lindah Lisa has warned her social inlaws against picking their noses in her marriage life her long-time husband. The internet,...

2 min read

singer and former Lord Aspirant Joseph Mayanja aka Jose Chameleone has finally made a U-turn to the National Resistance Movement (NRM). The singer had made...

1 min read

The president of Uganda Yoweri Kaguta Museveni has given new directives to have educational institutions reopened after four months of Covid-19 lockdown characterized by uncertainty...

5 min read

4 years have gone by since Seyi Kolade last gave in to her addiction. She walks by, a strong smile on her face, and just haunting...

WhatsApp launches test of in-app business directory feature for first time
2 min read

Facebook's messaging service WhatsApp on Wednesday launched a new feature to make it possible to search for businesses within its app for the first time, the company...

2 min read

Over 200 students are set to miss out on the 17th graduation slated for next week after the High Court in Kampala cleared Kyambogo University...

September 20, 2021

How To Restore Missing Media On WhatsApp For Android

How To Restore Missing Media On WhatsApp For Android


Have you experienced an issue with your media cannot be viewed from WhatsApp anymore. Read below to discover how to restore them.

Please, back up your chat history: if you will experience this issue, you can easily get back your media restoring from the backup.

If the user tries to open a media, WhatsApp says it’s not available, but the user can still view it from the phone gallery.
If you don’t see your media on WhatsApp, you can follow this guide to get them back:

  1. Kill WhatsApp.
  2. Open the file manager and go to this path: /user/WhatsApp/media.
  3. Move the content of the media folder from the previous path to the new path: /user/Android/Media/com.whatsapp/WhatsApp/Media. Be sure to move the content of the folder, you don’t have to move and override the folder.

Note that this process might take a while, so you can consider to follow this guide overnight if you’ve a large chat history. When it’s done, you can open WhatsApp and you should see your media again.
If you aren’t experiencing this issue, be sure to back up your chat history, so your media are safe. This process might be automatic in a future update, but you can do it now if you don’t want to wait.

Views: 305